When we make decisions, we normally create and implement a plan to push the world in a specific direction, presumably favorable to us. We envision that our strategy, whatever it is, will accomplish some positive set of goals we have set. These are what I call “intended consequences.” We see something that we want, and […]
How To Prioritize Your Strengths To Get The Most Out Of Your Market
How do you make a million dollars in the dry-cleaning business? Start with two. Old joke. Funny, and not funny at the same time. Our is a rapidly changing industry. Pieces are hard to find. Staffing is difficult. And then there are all the rest of the challenges, which you know better than me. […]
Never Underestimate the Influence of a Bad Boss
Show me a boss who complains about his or her staff, and I’ll show you a bad boss. Sometimes, I like to tease my wife. I joke that in my marriage, I have a very responsible job. I’m accountable for everything that goes wrong. For those that know me, this is funny for two reasons. […]
One Simple Thing You Can Do to Build Relationships
As owners of dry cleaning companies, all of us want to have successful relationships with our employees, our clients, our vendors and our professional advisors. The question then becomes, how do we achieve these relationships? While there is no simple, silver bullet answer, there is one strategy I can suggest that can take you far […]